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Q1. What is Aspen Cloud Server ?
Q2. Why uses Aspen Cloud Server ?
Q3. What's the difference of Shutdown and Terminate of the Cloud Server ?
Q4. The cloud server listed on my control panel are in 'Shutdown' state, why the billing system still counted the usage per day ?

Q1. Is the Aspen Control Panel can manage Cloud Server at different Cloud Centers ?

Q1. Is Aspen Cloud Server support YUM update in Linux ?
Q2. How to add / drop extra CPU to Cloud Server ?
Q3. How to add / drop RAM to Cloud Server ?
Q4. How to add extra Disk to Cloud Server ?
Q5. How to drop extra Disk to Cloud Server ?
Q6. How to add / drop extra IP address to Cloud Server ?

Q1. What is Aspen Cloud Server ?

Aspen Cloud Server is an on-demand based cloud computing platform allowing users to deploy and scale their infrastructure on the cloud virtually.

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Q2. Why uses Aspen Cloud Server ?

1. All virtual infrastructures can be managed by a single console called Aspen Control Panel. By using mouse clicks, users can deploy their infrastructures around the world easily.
2. No contract period. Daily billing method is used in Aspen Cloud Server. Users only need to pay the resources to be used in a day.
3. Resources including CPU, RAM and disk can be adjusted dynamically.
4. Fully automated operation. Users can subscribe and build the infrastructures from the web.

Q3. What's the difference of Shutdown and Terminate of the Cloud Server?

1. Shutdown and Terminate will turn off the Cloud Server. The main difference of them is Shutdown will be still billed while Terminate will stop the subscription of that Cloud Server.

Q4. The cloud server listed on my control panel are in 'Shutdown' state, why the billing system still counted the usage per day ?

1. All subscribed resources listed on control panel are treated as active in billing system. If customer does not want to pay, he/she has to click "Terminate" button on control panel to remove the item from control panel.

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Q1. Is the Aspen Control Panel can manage Cloud Server at different Cloud Centers ?

Yes, Aspen Control Panel will list all your Cloud Servers in different Cloud Centers in different countries and cities. Thus manage all Cloud Servers in a single console.

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Q1. Is Aspen Cloud Server support YUM update in Linux ?

Yes, as Cloud Server is non-modified Linux, it support Linux standard update method, e.g. yum update

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Q2. How to add / drop extra CPU to Cloud Server ?

1. Login to Aspen Control Panel
2. Click CPU
3. Select Cloud Server which being to adjust
4. Select number of CPU in the Plan
5. Check out
6. Check your Cloud Server, e.g. Check SSH shell: more /proc/cpuinfo

Note: Maximum CPU per Cloud Server is 8

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Q3. How to add / drop RAM to Cloud Server ?

1. Login to Aspen Control Panel
2. Click RAM
3. Select Cloud Server which being to adjust
4. Select RAM size in the Plan
5. Check out
6. Check your Cloud Server, e.g. Check SSH shell: more /proc/cpuinfo

Note: Maximum RAM size per Cloud Server is 4GB

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Q4. How to add extra Disk to Cloud Server ?

1. Login to Aspen Control Panel
2. Click Disk
3. Select Cloud Server which being to add extra disk
4. Select Server Attached Storage Pool - RAID 6 (SASP-6) or Server Attached Storage Pool (SASP-M) Plans
5. Check out
6. Check your Cloud Server, e.g. Check SSH shell: fdisk –l
7. Then you can format that extra disk and mount it up to your Cloud Server, e.g. mk.ext3 /dev/sdb and mount /dev/sdb /mnt

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Q5. How to drop extra Disk to Cloud Server ?

1. Login to your Cloud Server by SSH
2. Unmount the extra disk, e.g. umount /mnt
3. Login to Aspen Control Panel
4. Click Disk
5. Select Cloud Server which being drop extra disk
6. Select the extra disk
7. Confirm to drop
8. Reboot your Cloud Server
9. Check your Cloud Server, e.g. Check SSH shell: fdisk –l

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Q6. How to add / drop extra IP address to Cloud Server ?

1. Login to Aspen Control Panel
2. Click Network
3. Select Cloud Server which being to adjust
4. Check out
5. Check your Cloud Server by new IP address

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